Listening Power
Learn how to listen more effectively, enhance communication, and get more done. With this program, you will learn the reasons why we don't listen as well as we should, and the difference between hearing and listening. Content:-The background and history of listening
-The listening gap
-Brain science!
-The importance of listening
-How to stay focused
-How to really capture what is being said
-How to help the speaker by listening better
Included in the program:
-A 14-page customized listening assessment
-Interpretation of the scoring
-A multiple page learners guide
-Interactive exercises and activities
-Action plan development
Length of the Program:
-2- 3 hours Intended audience:
-Customer service, sales, supervisors, managers and leaders who need their skills of listening enhanced
